IT INFRASTRUCTURE
SUPPORT
IT Infrastructure Services is mission critical for all enterprises. We offer IT Infrastructure support services which ensures your enterprise functions like a well-oiled machinery- no breaks, disruptions or delays.
Our support services are equipped to handle varied levels of system complexity and network management.
By incorporating technology and process improvements we add further value to your workflow by enhancing its efficiency. Our team does a thorough evaluation of your IT infrastructure to identify areas for improvement.
Based on the assessment a clear strategy and roadmap is charted out to increase business efficiency and optimize your ROI. Our support teams take on all your concerns and offer end-to-end infrastructure management so your team can focus on your core operations.
Our IT Infrastructure
Support Services
Desktop Support
- End User support and training- including both technical and functional
- Installing, configuring, monitoring and maintaining of user’s computing environment
- IT asset management
- IL1,L2 and L3 level support for admins and client staff
Network Management Support
- Installing and maintaining network equipment
- Network monitoring and incident management
- Trouble shooting
Data Center Services
- Installing, configuring, monitoring and maintaining server infrastructure
- Virtualization services
- Storage Management
- Migrating and consolidation services
Cloud Application Maintenance
- Corrective maintenance
- Software enhancements through automation
- Bug fixing
- Platform upgrades and release management
- Storage and backup services
Our other infrastructure
support services
- IT system Migrations - Legacy application and platform migration
- Reengineering of processes using AutomationRoutine maintenance
- IT sunsetting
- Systems planning and implementation
